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FREE SHIPPING! Get free shipping on orders over $99. Click here for details.

Free Shipping

Get free basic shipping on all retail orders valued at $99 or more, after all discounts have been applied and excluding tax and shipping costs.

(Contiguous United States only).

Spring Promotion Terms (4/1-4/4)

15% discount valid on all products at getkion.com from April 1, 2020, 12:01 am MT through April 4, 2020, 11:59 pm MT. 15% discount will be combined with 10% current sale price on all bundles and to the first month of any new subscription for a total of a 25% discount. Subscription renewals will automatically move to the standard 10% discount after the first month. Offer cannot be applied to previous purchases or the purchase of gift cards and cannot be redeemed for cash or used in combination with any other offer. To redeem enter code SPRINGSALE in the promo code box in cart or checkout. Limit one promotional code per order. TianChi is excluded from this promotion. Terms of offer are subject to change.

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30-Day Money-Back Guarantee

30-Day Money-Back Guarantee

We’re proud to offer you a 30-day (from shipment date) money-back guarantee on all products sold through Kion.*

If you’re trying one bottle of one product for the first time, and are not satisfied with either the product or your results, don’t worry about returning the product. Just let us know why you’re dissatisfied, and we’ll issue you a full refund less shipping. You don't have to return the bottle to us. 

Refunds on orders of multiple bottles, books or apparel purchases require that you return the unused product and use a shipping service that provides delivery confirmation (ex., tracking number). The customer is responsible for the return shipping costs. Once we have confirmation that your return is on the way, we’ll give you a full refund less your original shipping cost. To initiate this process, please email us at [email protected] or contact us by phone at (855) 387-5466. Refunds will be issued to your original payment method (credit or debit card).

Other Considerations

Kion is not responsible for missing, damaged or stolen packages as a result of a mistake by the courier or the customer (ie. submitting wrong address). For these kinds of issues, Kion will manage refunds and replacements on a case by case basis. 

Contact Customer Support at [email protected] or 855-387-KION.

*Refunds and returns for international orders are exempt from our 30-Day Money-Back Guarantee and will be handled on a case by case basis. All eBook sales are exempt. Certain promotions are exempt. See promotional terms and conditions for details.

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