Shipping Policies

Shipping Rates

Shipping to USA
USPS First Class Mail $6.95
(FedEx SmartPost for orders over 1 lb)
FedEx Ground $9.95
UPS Ground $9.95
USPS Priority Mail $11.95
USPS Priority Mail Express $34.95
UPS Next Day $44.95

Shipping to: Puerto Rico, United States (US) Virgin Islands, American Samoa, Guam, Northern Mariana Islands
USPS Priority Mail $14.95
UPS Next Day $69.95

Shipping to Canada
UPS International Mail $19.95
(plus additional charges of $5.00 per box of bars and $2.50 per bag of coffee)

Shipping to countries other than Canada
UPS International Mail $24.95
(plus additional charges of $5.00 per box of bars and $2.50 per bag of coffee)

Additional considerations for international orders

Shipping cost is best calculated by adding to your cart the exact products you want to purchase and entering your shipping address – your order total will automatically generate, including the shipping charge.

Our basic international freight service is UPS Priority Mail Innovations International, which is a hybrid service utilizing UPS and postal service of the local country.  Final delivery is completed by the postal service.

Basic flat rate shipping cost for orders shipping to Canada is $19.95 USD.  To compensate for the increased shipment weight, there are charges of $5.00 USD per box of Kion Bars and $2.50 USD per bag of Kion Coffee added to orders with these products.

Basic flat rate shipping cost for orders shipping to countries other than Canada is $24.95 USD.  To compensate for the increased shipment weight, there are charges of $5.00 USD per box of Kion Bars and $2.50 USD per bag of Kion Coffee added to orders with these products.

Expedited shipping options are not currently available for international orders.

International customers should keep the following in mind before placing orders on GetKion.com:

Your order may be subject import/customs fees and taxes and it is the customer’s responsibility to be informed about them.  Fees and taxes are unique to each country and the customer is responsible for paying any fees or taxes due.

Occasionally customs can take an extended period of time to review and release an order for delivery.  Kion has no control or influence over these delays.

Additionally, customs may also determine that an order/product shall not be allowed into the country and will instead return the order to our fulfilment center.  It is the customer’s responsibility to understand their local import laws and which products do and do not comply with those laws.  Kion is not responsible for any cost incurred by the customer for orders rejected by the local customs office.

Due to potential delays in the customs review process as well as in the transfer of an order from UPS to the local postal service, the time from order placement to order delivery can vary widely, both from country to country and order to order.  Because of this we cannot estimate international delivery times at time of checkout or at any time during order transit.

Please keep all of the above in mind before placing your international order.

We don’t mean to discourage international orders and we’re more than happy to support you in any challenges you encounter.  We simply want you to be fully informed before placing your order.  We do have a number of repeat international customers who love Kion products.