Shipping Policies

Domestic Shipping Rates:

Standard Shipping:  3-7 Business Days
USPS First Class Mail $6.95
(UPS SurePost for orders over 1 lb)

Expedited Shipping: 2-4 Business Days
FedEx One Rate $11.95
USPS Priority Mail (PO Boxes Only) $11.95

Shipping to US Territories: American Samoa, Guam, Northern Mariana Islands, Puerto Rico and US Virgin Islands - No ETA
USPS Priority Mail $11.95

Free Shipping Terms:

Free shipping default option for Contiguous USA orders only. Default shipping option for contiguous USA orders is USPS first class mail/UPS SurePost (Orders weighing over 1lb will default to UPS SurePost). Because UPS SurePost is a hybrid courier service, with handoffs from/to USPS for final delivery, there is no day-definite quote for delivery time frame. For customers wishing to receive their orders in an expedited manner, it is recommended that the shipping method be upgraded to our Expedited Shipping service 

* The addition of non-physical items such as E-Gift Cards are not counted toward the free shipping threshold of $99

Non Continental Shipping:

Free shipping default option for Contiguous USA orders, does not apply to HI islands or AK. Default shipping option for these locations is USPS first class mail/UPS SurePost (depending on weight limitations of the order.). Since UPS SurePost is a hybrid courier service, with handoffs from/to USPS for final delivery-there is no day-definite quote for delivery time frame. More often than not, these packages will see upwards of a 3-4 week transit time. It is recommended that the customer upgrade their default shipping option in these areas to USPS Priority Mail service, which is a guaranteed 2-3 business day delivery time frame. Please note that Kion is not responsible for HI/AK delivery times, when the shipping option is not upgraded from the default USPS first class mail/UPS SurePost option. Please contact a customer service representative for further details or to help with any questions or concerns you may have regarding this issue.

International Shipping Rates

Shipping to Canada
FedEx International Economy $19.95

Shipping to countries other than Canada
FedEx International Economy $24.95

Expedited shipping options are not currently available for international orders.

Countries to which Kion ships

Australia
Greenland
Poland
Austria
Hong Kong
Portugal
Belarus
Hungary
Singapore
Belgium
Iceland
Slovakia
Bolivia
Ireland
Slovenia
Canada
Italy
South Korea
Chile
Laos
Spain
Croatia
Latvia
Sri Lanka
Cyprus
Moldova
Sweden
Denmark
Monaco
Switzerland
Finland
New Zealand
Thailand
France
Paraguay
United Kingdom
Germany
Peru
Uruguay
Greece

Additional considerations for international orders

Shipping cost is best calculated by adding to your cart the exact products you want to purchase and entering your shipping address – your order total will automatically generate, including the shipping charge.

Our basic international freight service is FedEx International Economy.

Orders addressed to international PO Box addresses will be couriered via UPS Priority Mail Innovations, with final delivery by local post.

NOTICE TO INTERNATIONAL CUSTOMERS

Due to ever expanding regulations surrounding imports of dietary supplements to various countries, Kion will no longer ship directly to the following countries:

Mexico

Japan

International Shipping of Kion Colostrum

Due to import restrictions, Kion Colostrum is currently unavailable for shipment to  addresses within the UK, Ireland, and  Australia 

 

International customers should keep the following in mind before placing orders on GetKion.com:

Your order may be subject import/customs fees and taxes and it is the customer’s responsibility to be informed about them.  Fees and taxes are unique to each country and the customer is responsible for paying any fees or taxes due. In the event that a shipment is returned to Kion for refusal to pay import fees, Kion reserves the right to retain the original shipping cost paid.

Occasionally customs can take an extended period of time to review and release an order for delivery. Due to the potential delays in customs review process, the time from order placement to order delivery can vary widely.

Additionally, customs may also determine that an order/product shall not be allowed into the country and will instead return the order to our fulfillment center.  It is the customer’s responsibility to understand their local import laws and which products do and do not comply with those laws.  Kion is not responsible for any cost incurred by the customer for orders rejected by the local customs office.

Please keep all of the above in mind before placing your international order.

We don’t mean to discourage international orders and we’re more than happy to support you in any challenges you encounter.  We simply want you to be fully informed before placing your order.  We do have a number of repeat international customers who love Kion products.